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CUSTOMER SERVICE

Get help with:

  • Returns and complaints
  • Delivery time
  • Change of order
  • Questions about our products

Fill out the form and we will answer you as soon as we can!

Frequently asked questions

Can I cancel my purchase?

You can cancel your purchase within the 14 day cancellation deadline by contacting customer service.

Can I order a single product?

Vita Pura only sells products on subscription and does not offer a single purchase!

How can I make an order and how much does it cost?

You can order by filling out the form at the bottom of the product page. Under the form, you will find the price list together with the terms.

Why did I receive the product after I submitted my cancellation notice?

Vita Pura has a notice period on certain products in order to deliver the products at a good price and maintain the quality. Besides, the orders are prepared for dispatch some time in advance. This is why you may receive the final delivery after sending your notice.